Need help with your Retail system?
Want to upgrade to a new retail solution or integrate new technologies to your existing system?
Are you getting the most from your existing support contract?
Things we can do for you
On site technical support
- Repairs on all POS, thermal label printers, scales, scanners and other retail system equipment
- Preventative maintenance and life cycle management for retail equipment & data
- On site repairs or remote support available for metro and regional areas
- General IT repairs & upgrades, smartphone remote access, EFTPOS integration
Understanding your business
At myRetail Solutions our specialty is communication. Anyone with the right experience can fix a piece of equipment but we take the time to communicate with our customers, understand your requirements and build the right system for you.
Developing your POS strategy
- Consulting & project management services for new installations
- Multi-site integration
- Reporting, analysis, business intelligence
- Database maintenance and management services
- Setup remote access so you can watch your CCTV & POS transactions from home or phone
Supporting your business
Rest assured that our trained support staff and field engineers are all required to have had a career in retail service as well as technical qualifications before joining our team. This ensures we fully understand your business and its real world requirements when things break down or you wish to grow.
Why we do it
Get the most from your system
It takes skill and experience to shape a generic off the shelf retail system to meet the unique requirements of your business. Sometimes you may not be utilizing your existing systems to their full potential. With a thorough site survey we can see if your retail system can do more for you.
Adding efficiencies you never thought were possible
Computerised systems and computers in general are supposed to make our life easier but often they do just the opposite. We would like to make your day easier, give you back time to do things you would rather be doing. We can achieve this by making your retail system do more, make it work for you rather than against you.
With experience in a wide variety of EFT systems and equipment from Point of Sale (POS) to Back Office Systems (BOS) and everything in between from all established vendors, myRetail Solutions designers and engineers will offer you a custom fit solution just right for your business.
If you like what we do and want to know more contact us today